Data Stopped Coming in? Connect/Disconnect App.

Occasionally you may have to disconnect and re-connect your app or wearable to re-establish data flow. 

FitRankings automatically pulls data from 30 days back, so nothing will be lost in this process.

Click Here and Follow the steps below:

1. Login to

2. Click "Connect a Device" tab from the drop down menu when you click on your name.

3. You will see a list of apps and data sources with the option to "disconnect."

4. Select "Connect" to add or "Disconnect" to remove. 


Have more questions? Submit a request


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    Ben Williams

    Still have problems with Google Fit connecting after removing and adding again.

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    I am having problems with Garmin VivoSmart4. It won't sync up. I have disconnected it, logged out of it, logged back in, and reconnected it. Nothing worked.

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    Its saying my creditials aren't approved when I try and reconnect my Fitbit Versa